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If you’ve been injured in an accident that wasn’t your fault, you may be able to claim compensation for your injuries, but we understand it’s not always that simple.

Making a compensation claim can be daunting, and you may have lots of questions you need answered before you decide whether you’re going to make a claim. We aim to give you all the information you need about personal injury claims, and if you decide to go ahead with your claim, you can rest assured, you’re in safe hands.

Can I make a claim?

Compensation claims can be made for a wide range of injuries, from those caused by work accidents or road accidents, to injuries caused by using a defective product. However uncommon you think your situation is, the chances are, we’ve handled similar claims before.

Your claim should be made within three years of the accident that caused your injury, and it’s important to have medical evidence of your injury, so make sure you get checked out as soon as possible after the accident. The doctor who treated you will be able to give you copies of your medical records to help with your claim.

I want to make a claim – how does it work?

If you decide to claim compensation, the first step is to give one of our friendly advisors a call to discuss your claim, or if you’d prefer, you can make a claim online. Unlike most of our competitors, all of our advisors are legally trained so you know you’re getting the right information from the very start.

If we can help you claim compensation, we’ll find the best solicitor for your claim, and put you in touch with them, it’s that easy. Your solicitor will be able to work for you on a ‘no win no fee’ basis and will keep you up to date with the progress of your claim. They’ll work hard to get you the compensation you deserve as quickly as possible and do everything they can to make the process hassle-free.

The amount of compensation you’ll receive depends on a number of factors, including the severity of your injuries, and whether you’ve lost money as a result of being injured. For example, if you’ve had to take time off work to recover and have lost out on wages, the amount awarded will cover this financial loss.

What are no win no fee claims?

The term no win no fee is used a lot in adverts on TV and online. It means that if your claim is unsuccessful and you don’t receive compensation, there is nothing to pay – no fees or costs, nothing. What’s more, with every one of our claims, we guarantee you receive every penny of your compensation - your solicitor’s fee will be paid by the other side. If for some reason there are any costs associated with your claim, your solicitor will tell you straight away.